Support
We're here to help. Check out the FAQs below or reach out directly — we typically respond within 24-48 hours.
officialurgr@gmail.comFrequently Asked Questions
URGR is an app to help you quit junk food and emotional eating. It includes streak tracking, AI support (Milo), breathing exercises, and a supportive community to keep you on track.
Your streak tracks consecutive days of healthy eating from your start date. Each day you stay on track, your streak grows. If you slip, you can use the Panic Button and reset — the app is designed to support you through the journey, not shame you.
Milo is your AI companion powered by OpenAI. It provides 24/7 craving support when you need someone to talk to. Milo is not a therapist or medical professional — it's a supportive tool to help you through difficult moments.
Go to Settings > [Your Name] > Subscriptions > URGR > Cancel Subscription. You can cancel anytime; you'll keep access until the end of your billing period.
Go to Settings > Account > Delete Account. All your data will be permanently removed within 30 days. This action cannot be undone.
Yes. We don't sell your data. We use it only to provide and improve the app. See our Privacy Policy for full details on what we collect and how we use it.
If you're in crisis or need immediate support, please reach out to professionals: NEDA Hotline: 1-800-931-2237 or text HELLO to 741741 (Crisis Text Line). URGR is a support tool, not a substitute for professional care.
Email us at officialurgr@gmail.com. We respond within 24-48 hours and are here to help with any questions or issues.